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What tends to happen is for a small percentage of us SKY box owners those updates will fail.

The following is a guide for anyone that owns a SKY HD box who would like to maintain it themselves.

Especially those of you with a box no longer under warantee wishing to avoid having to contact SKY or pay for an engineer.

This guide was written to provide you with a few helpful steps so that you could try and resolve the problem yourself.

Usual disclaimer: I accept no responsibility for your actions. Keeping your deleted items folder empty or near empty is essential to maintain the health of your hard drive.

When all else fails most SKY support staff will direct you to perform a system reset.

This process will perform a low-level format of your hard drive followed by a reload of the firmware.Two scary words for any SKY user are "Diskless mode".This is where your SKY box can no longer read the contents of its hard drive.This universal software has to work on every type of SKY box that is still supported and is delivered at random times silently without you knowing when the next update is coming.These updates have been proven to of had minimal pre-delivery testing.The housekeeping function routinely removes any recording in the deleted folder that has been there for 60 days or longer.If the unused space equals zero then the housekeeping function needs to free up space, which it does in the following order: As you record and delete programs your hard drive will become fragmented.When an update is pushed out a small percentage of SKY box owners experience one or more glitches or even system failures.At this point you'll be reaching for the phone to call SKY or logging on to to raise a ticket.It is recommended that your deleted items folder is empty before performing a planner rebuild.A rebuild will look at all your recorded and scheduled programs and re-order and validate them.

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